The website domain method proves your connection to a business by showing that you control its domain. ChatGPT gives you a TXT record, you add it to your domain's DNS settings, and then you confirm it in ChatGPT.
What are the steps?
- In the claim flow, select Website domain
- Copy the TXT record shown in ChatGPT: the type, the name or host, and the value, exactly as given
- Add that record in your domain's DNS settings, at your registrar or DNS provider
- Wait for the change to appear. DNS changes may take time
- Return to ChatGPT and select Verify domain, then follow any remaining prompts
What if someone else manages your domain?
OpenAI's instruction is to ask them to add the record for you. That is often a web developer, an IT provider, or whoever registered the domain years ago. Finding that person is usually the slow part.
What goes wrong?
- The value is pasted with a missing or extra character
- The host field is filled in the way one provider expects and another does not
- The record is added to the wrong domain or a parked copy of it
- Verify is pressed before the record has appeared
Why choose this method?
It does not depend on someone answering a phone or watching an inbox at the right moment. It is also the method our engineers can do almost entirely for you: we add the record with whoever controls your DNS, check that it is visible, and tell you when to press Verify.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.