After your claim is approved, OpenAI requires identity verification through Persona before you can publish changes to your business information, connect a product feed, view insights, or create a business agent if you are eligible.
What may you be asked for?
- A government-issued ID
- Business registration information
- Proof that you are authorized to represent the business
How do you start it?
During the claim you select Verify with Persona, then Continue to Persona, and follow its instructions. If you first used another verification method, you can do it later: open the Business tab, select your profile, find Complete verification with Persona in the overview, and select Verify.
When does the blue check appear?
Claiming alone does not give a profile a verified badge. The badge, shown as a blue check, appears after your Persona verification is approved. OpenAI reviews the submission and emails its decision or a request for more information.
What should you know before you continue?
If you use Persona to create a new profile, OpenAI's approval publishes the profile automatically, with no separate publishing step. Submitting information is also not approval: the features stay locked until the check is approved. Hi Dev prepares the business records with you, and you submit your own documents directly to Persona.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.